Privacy Policy

At Clarity Cleaning Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, submit an enquiry, or use our residential cleaning and mobile car detailing services.

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By using our website or engaging our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

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Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Residential or service address

• Vehicle information (for detailing services)

• Booking preferences

• Photos or documents you choose to provide

• Payment information (where applicable)

• Any additional information you provide when contacting us or completing our online forms.

 

We may also collect non-personal information such as your IP address, browser type, pages visited and website usage statistics to help improve our website and services.

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How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations.

• Schedule and manage bookings.

• Deliver residential cleaning and mobile detailing services.

• Communicate with you regarding your booking.

• Process payments where applicable.

• Improve our services and customer experience.

• Comply with legal and regulatory obligations.

• Send occasional service updates or promotional material (you may opt out at any time).

 

Sharing Your Information

We respect your privacy and will never sell your personal information.

Your information may be shared with trusted third-party providers where necessary to:

• Process payments.

• Host our website and online forms.

• Manage bookings and customer communications.

• Meet legal obligations where required by law.

These providers are only given access to information necessary to perform their services.

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Website Forms, Uploaded Files

If you submit information through our website forms, including photographs or documents, these files are used solely for the purpose of providing an accurate quote, preparing for your service, or communicating with you regarding your booking.

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Cookies, Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

You can choose to disable cookies through your browser settings, although some website functionality may be affected.

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Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

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Access, Correction

You may request access to the personal information we hold about you or request corrections if any information is inaccurate or out of date.

To make a request, please contact us using the details below.

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Third Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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Clarity Cleaning Co

📧 naomi@claritycleaningco.com.au

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We will respond to privacy enquiries as promptly as possible.